When do you need us?

Aisle Master’s after sales team is committed to providing excellent support and customer service. We provide the highest standards of training to our service personnel and have a wide national network of factory trained response technicians. Our comprehensive Aisle Master New Zealand service network ensures the very best quality support is only a phone call away.

Through our New Zealand network we can provide:

  • National Technical support (via telephone or at your location)
  • Fully stocked spare parts facilities
  • Full maintenance / service contracts

Full maintenance contracts

It’s not just our products that we customise: we offer a range of maintenance contracts to ensure we match your needs and provide the support you need, when you need it.

All Aisle Master product is uniquely factory backed by a 5-year or 5,000 hours parts warranty as standard, giving you total peace of mind across the life of your truck and ensuring lowest total cost of ownership.

To find out more about our maintenance contracts please just ask.

All engineers working on Aisle Master equipment are factory trained and on call-out stand-by, to efficiently repair your truck. This ensures you receive expert support on site. Our New Zealand Network offer a wide range of service packages – each tailored to suit your application and budget and designed to ensure your operating costs are minimised.

Service Training

Fully stocked spare parts facilities

All parts are available locally in New Zealand. Aisle Master has major parts distribution warehouses strategically located to best serve our customers.

The Combilift Headquarters in Ireland is a highly efficient operation ensuring delivery anywhere in Europe within 24 hours if required. Parts can also be delivered overnight directly to our engineers’ vehicles to ensure prompt repair and minimal downtime.

However thanks to the flexible nature of parts used in our products, common replacement parts can be found right here in New Zealand. In many cases this means that you do not have to wait for parts to be delivered from a central warehouse, enabling a local technician to fix the problem immediately.

New Zealand Contact Details

NZ Sales
David Edmonds

NZ Service / Parts
Benny Wentzel